When to Use

This desk reference provides a crosswalk between questions presented on the 3400 and 3400-A paper forms and where the questions are located in the Non-MAGI Application Wizard in Cúram.

When to Use

This job aid provides instructions on how to create Absence evidence in Cúram when a household member is absent from the home, either temporarily or permanently. The job aid also provides details on the absent member's intention to return Home.

When to Use

This job aid provides users with the steps for adding a new member to an existing Non-MAGI Application that has been submitted but not yet disposed, or they are on an existing Income Support Case.

When to Use

This Job Aid describes the steps for adding a Service Supplier and/or updating the Facility Rate if the monthly batch process fails.

When to Use

This presentation provides additional Long Term Care scenarios and the results of those scenarios.

When to Use

This job aid provides instructions for validating an address when submitting a new application, processing a change in circumstance, or using the Annual Review Script.

When to Use

This job aid provides users with steps to create a new Address in Cúram and end date an existing address at the same time. It also shows how to edit an existing Address, and the business rules that determine where communications are sent.

Section in PowerPoint Presentation:

Addresses evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides instructions on how to enter infomration about alimony payments made by an applicant.

When to Use

This job aid provides information to help identify the parts and basic functionality of the Evidence Dashboard, as well as how to edit evidence on the Evidence Dashboard.

An Introduction to the Evidence Dashboard Job Aid

Section in PowerPoint Presentation:

To view the Evidence Dashboard and Editing Evidence topics, click on the presentation below.

To open the presentation, click this image.

When to Use

This job aid provides details on the batch processes, Review Statuses and information on completing an Annual Case Review.

When to Use

This presentation provides additional items to consider when conducting an Annual Case Review for Long Term Care.

When to Use

This job aid provides information on how to create Annuity evidence via the Application Wizard and via the Evidence Dashboard. This job aid also covers creating and editing Beneficiary, Income, and Ownership evidences via the Evidence Dashboard.

Section in PowerPoint Presentation:

Annuity evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid/WBT provides information on how the client can request an Appeal and the Appeal Case Processing in Cúram.

When to Use

This job aid provides instructions on creating new Applicant County evidence and how to edit existing evidence. Additionally, this job aid provides instructions on maintaining Applicant County evidence if there is a change in Primary Contact.

When to Use

This job aid describes the steps for processing an applicant or beneficiary who is requesting Nursing Home Long Term Care coverage while they are in the hospital.

When to Use

This job aid provides the steps to add an Authorized Representative (AR) to an applicant’s Non-MAGI Application or Income Support Case.

Section in PowerPoint Presentation:

Authorization Details evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides instructions on how to authorize new benefits on an Income Support Case. This process is used after the Income Support Application is in a "disposed" status.

When to Use

This presentation provides tips and notes for authorizing a Long Term Care Income Support Application or Case and describes the impact to the coverage in MEDS.

When to Use

This job aid covers the automated process to convert PCATS 54, 86, and 80 cases from MEDS to Cúram (prior to the February 2021 Go-Live) and how eligibility specialists can identify an auto converted case.

When to Use

This desk reference provides a list of each tab found on the four main screens in Cúram.

This PowerPoint covers basic concepts such as the Cúram Home tab (Workspace), how to perform a search in Cúram, the four common screens found in Cúram, and the process for logging in and out. Some of this information can also be found in the individual job aids.

When to Use

This job aid provides instructions on entering the benefit information when submitting a new application. Additionally, provides instructions on creating or editing Benefit evidence from the Evidence Dashboard. Contains a full list of benefit types.

Section in PowerPoint Presentation:

Benefits evidence is covered in the Income section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides information of editing a Date of Birth on the Person Page, Non-MAGI Application. It also provides information for creating/editing the Date of Death.

Section in PowerPoint Presentation:

Birth and Death Details evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides the steps to process a case and/or application when one or more members of the households is eligible for MAGI coverage and one or more households members is eligible for Non-MAGI coverage.

When to Use

This job aid defines the Breast and Cervical Cancer Program (or BCCP) and addresses program requirements, questions in the Non_MAGI Application Wizard, evidences in the Evidence Dashboard, and how to process a BCCP application.

Policy Chapter 501

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This job aid is used to view, create or edit Burial Space or Burial Plan details. Burial evidence can be found in the Resources section of the Evidence Dashboard.

PPT Icon Linked To: Introduction to Case Maintenance & the Evidence Dashboard.

Burial Plan and Burial Space evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides instructions on when and where to create Case Notes.

When to Use

This job aid provides information on checking eligibility, which is a process where Cúram evaluates the evidence in the Income Support Application or Income Support Case and determines which program(s) each applicant qualifies for, based on evidence details.

When to Use

This job aid provides instructions on how to enter infomration about child support payments made by an applicant.

When to Use

This desk reference is a quick guide to the process of updating an Income Support Case based on a reported Change of Circumstance.

When to Use

This job aid provides information on how to Document Citizen Status in the Household Member Evidence.

Section in PowerPoint Presentation:

Citizen Status evidence is covered within the Household Member Evidence of this PowerPoint presentation. For more detailed information on Citizenship and Non-US Citizens, click on the presentation below.

To open the presentation, click this image.

When to Use

This PowerPoint presentation provides information on the Cost of Living Adjustment (COLA) process within Cúram for the Rebudget months of January and March.

When to Use

This presentation describes the Community Spouse Needs allowance and impact on the LTC Cost of Care calculation.

When to Use

This job aid provides information on the Contact Preferences evidence and how it refers to the Primary Applicant’s Preferred Language (e.g., Spanish, English, French, etc.) and/or their method of Preferred Communication (e.g., phone, email, hardcopy, fax).

Section in PowerPoint Presentation:

Contact Preferences Evidence is located in the " Person Search and Register a Person" topic within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This desk reference provides a list of commonly used acronyms in Cúram and their meanings for Non-MAGI.

When to Use

This job aid discusses Cúram Communication Notices, which are standard form letters that are combined with client specific details. These Notices, which include Approval, Denial, Checklist, and Certificate of Credible Coverage Notices, are sent to the Primary Contact and the Authorized Representative, if one exists.

Policy Chapter 101 - See Section:

MPPM 101.09 "Written Notification"

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This desk reference provides a table containing various Date Fields used in the Non-MAGI Application Wizard. It describes what appropriate date should be entered (especially if the date is not asked on the SCDHHS 3400 Form). Dates fields where the definitions are commonly known (e.g., Date of Birth) are not included in this document.

When to Use

This desk reference provides a list of commonly used terms and definitions in Cúram for Non-MAGI.

When to Use

This desk reference provides a list of commonly asked questions about Cúram with brief descriptive answers.

When to Use

The Cúram Timers, Tasks & Work Queues job aid is used to view, create, edit, or close Cúram Tasks, and view Cúram Timers. Cúram Tasks can be found in the Cúram Inbox, and on the Administration Tab of the Person Page, Integrated Case, and the Product Delivery Case. Timers can be found on the Timers Tab of the Integrated Case.

Cúram Timers and Request for Information (RFI) Actions help drive adherence to policy time limits in Cúram when new Non-MAGI Applications are submitted, Annual Case Reviews are pending, an evidence is updated due to a change of circumstance and/or when applicants do not respond timely to requests for information.
Use this job aid should any of these circumstances arise.

Policy Chapter 101 - See Sections:

MPPM 101.07 "Standard of Promptness"

MPPM 101.07.03 "Extension of Promptness"

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This job aid discusses Dependent Care Expenses, which are defined as payments made by a household member in respect of the care of a dependent. How to create the Dependent Care Expense evidence is also included.

When to Use

This job aid provides steps on how to create and edit Disability evidence on the Income Support Application or Case.

Section in PowerPoint Presentation:

Disability evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This presentation describes the key evidences and pieces of information when an disabled child applies for LTC coverage.

When to Use

This job aid provides information on how and when to appropriately use the Effective Date of Change (EDoC).

Section in PowerPoint Presentation:

Effective Date of Change (EDoC) evidence is covered within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides steps on how to view, create or edit an applicant's email address.

When to Use

This presentation describes the key evidences and pieces of information when an incarcerated applicant applies for emergency LTC coverage.

When to Use

This job aid provides information on how to create and update Employment Expense evidence, such as expenses from an employer or self-employment.

Policy Chapter 301 - See Section:

MPPM 301.06.07 "Self-Employment Income"

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

Section in PowerPoint Presentation:

Employment Expense evidence is covered in the Expenses section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

Retroactive Medical Assistance provides coverage for medical bills up to three months prior to the Application Effective Date for those clients that are eligible. Individuals receiving Supplemental Security Income (SSI) in the retroactive months are automatically eligible for retroactive coverage.
This job aid covers the steps on how to enter a Retroactive Medical Assistance Non-MAGI Application.

Section in PowerPoint Presentation:

This information is covered in the "Resolve a Prospect on an Application" section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

The job aid provides instructions on how a SCDHHS authorized user enters information for a Non-MAGI Application using the Worker Portal. The PowerPoint presentation reviews the process for entering, submitting and processing a Non-MAGI Application.

When to Use

This desk reference matrix provides a description of each evidence within the Evidence Dashboard, how it is used, and where it can be located within the Person Page and/or Income Support Application or Case.

When to Use

This presentation describes how an Expensive Home is handled by Curam when applying for Long Term Care.

When to Use

This presentation describes the key evidences and pieces of information for triggering the Family Dependent Allowance in the Cost of Care calculation on a Long Term Care application.

When to Use

This job aid provides steps on how to view or edit the applicant's gender.

When to Use

This desk reference provides a “High Level” process flow for a Paper Application using the Worker Portal.

Section in PowerPoint Presentation:

This information is covered in the " Process Flow" topic in the PowerPoint presentation.

To open the presentation, click this image.

When to Use

This desk reference provides a “High Level” process flow for an Non-MAGI Application that was entered via the Citizen Portal.

Section in PowerPoint Presentation:

This information is covered in the " Process Flow" topic in the PowerPoint presentation.

To open the presentation, click this image.

When to Use

This presentation describes the key evidences and pieces of information for triggering the Home Maintenance Allowance in the Cost of Care calculation on a Long Term Care application.

When to Use

This job aid describes how Household Member evidence is created and what information can be edited for this evidence (e.g., Citizen Status, Veternan Status, Sponsor Code, IS Applied, Primary Contact, Residency Status, and Race Details).

Section in PowerPoint Presentation:

Household Member evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid describes the Household Relationship evidence in Cúram, which represents the relationship between two household members who live in the same household. The relationship of a household member to all other household members is captured in this evidence to determine the possible eligible groups that exist within the household.

Section in PowerPoint Presentation:

Household Relationship evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This PowerPoint presentation reviews the purpose of the key functionality and Cúram screens, the Road to Eligibility, Cúram Timers and the Annual Case Review process. It also reviews how Cúram thinks and how eligibility decisions are made.

When to Use

This job aid provides steps on how to edit the Preferred ID displayed in Context Panel on the Person Page, how to search using an Identification (ID) Number, and create a new Identification Number evidence on the Person Page. Identification evidence can include, but not limited to: Budget Group (BG) Number, Medicaid Identification Number, Medicare Beneficiary Identifier, Medicare Number, Railroad Number, Reference Number, Social Security Claim Numbe (SSCN), Social Security Number (SSN)

When to Use

This presentation describes the key evidences and pieces of information when an incarcerated applicant applies for LTC coverage.

When to Use

This job aid describes the anatomy/layout of the Income Support Application screen, including the Context Panel, Home Tab, Clients Tab, Programs Tab, Timers Tab, Eligilbity Checks Tab, Related Cases Tab, Appeals Tab, Evidence Tab, Administration Tab and Interface Tab. This job aid does not provide any steps, only a description of information found on the Income Support Application screen.

When to Use

This job aid describes the anatomy/layout of the Income Support Case screen, including the Context Panel, Home Tab, Eligibility Tab, Eligilbity Checks Tab, Appeals Tab, Case Details Tab, Timers Tab, Administration Tab, Annual Case Reviews and Interface Tab. This job aid does not provide any steps, only a description of information found on the Income Support Case screen.

When to Use

In Cúram, Income falls into 4 main categories:

1. Benefit
2. Paid Employment
3. Self Employment
4. Unearned Income

This desk reference provides a table with a list of Income types available for each drop-down menu.

When to Use

This job aid provides information on how to use the BENDEX Interface within Cúram. Use the Benefits and Earnings Data Exchange (BENDEX) Interface to: Verify SSA Amounts, Disability status, Combined Benefits (Dual Entitlement), and Medicare coverage. BENDEX can also be used to verify what party is paying the Medicare Premiums as well as COLA updates. It also displays the address SSA has on file for the member. It is also used to help Determine Disability.

When to Use

This job aid provides information on how to use the Buy-In Interface within Cúram. Use the Buy-In Interface to: View the Buy-In Eligibility table (current and historical information); View the raw data in the Buy-In Requests; and View the raw data in the Buy-In Responses.

When to Use

This job aid is used to navigate the Cúram functionality for the death of a Household Member or applicant.

When to Use

This PowerPoint presentation provides an overview of the BENDEX, Buy-In, MMA, SDX, and SVES Interfaces. The Cúram interfaces are used to validate or review information requested and responded from non-Cúram data sources: SSA, CMS, etc.

When to Use

This job aid provides information on how to use the MMA Interface within Cúram. Use the Medicare Modernization Act (MMA) Interface to: Retrieve the eligibility status for Medicare Part A and Part B; and Retrieve the eligibility status for Medicare Part D; View raw data for information and provider for Medicare Part D; Verify which Medicare plan beneficiaries are subscribed (occasionally); and Verify information during annual review.

When to Use

This job aid covers the process taken for an application for a Medicare Savings Program to move from SSA into Cúram. This also covers actions required by eligibility specialists to process the Addendum and Authorize or Deny benefits.

When to Use

The Job Aid provides steps to search for and view the PARIS Interface data. PARIS Interface validates if eligible Medicaid beneficiaries that have an SSN or a verified SSNs are receiving benefits from other agencies and/or states. Automatically request verifications every quarter. The three requests sent are the Interstate match, the VA match and the Federal match.

When to Use

Use the State Data Exchange (SDX) Interface to: Verify SSI benefits and eligibility. It can also be used to verify other income, resources, Medicare entitlement, disability onset dates, and direct deposit verification of SSI payments.

When to Use

This job aid provides information on how to use the SVES Interface within Cúram. Use the State Verification Exchange System Interface (SVES) for a standardized method of: SSN verification, Citizenship verification, Title II verification, Title XVI verification, 40 Qualifying Quarters (40QQ) verification, and Prisoner verification.

When to Use

The Introduction to Case Maintenance & the Evidence Dashboard teaches the concepts of maintaining information and evidence on the Income Support Case after it has been authorized, and how the Evidence Dashboard is used to view, create or edit evidence information on the case. This PowerPoint presentation helps you to understand how to maintain common evidences that can be encountered as a change of circumstance throughout the year of coverage.

When to Use

This PowerPoint presentation explains how the Non-MAGI classroom training is conducted, as well as provides a definition of Cúram and its purpose.

When to Use

This presentation is an introduction to the Long Term Care course for Curam.

When to Use

This job aid provides instructions to calculate and enter In-Kind Support and Maintenance as Unearned Income.

When to Use

This presentation describes the key evidences and pieces of information for triggering the Legal Guardian Allowance in the Cost of Care calculation on a Long Term Care application.

When to Use

This job aid provides instructions on how to add/edit Life Insurance evidence on an Income Support Application or Case. Instructions for adding Life Insurance Ownership evidence are also provided.

Policy Chapters 302 & 402 - See Sections:

MPPM 302.17 - "Life Insurance"

MPPM 402.18 - "Life Insurance"

To download these chapters, click the left image for Chapter 302 and the right image for Chapter 402. Make sure your browser's Pop-Up Blocker is not running.

Section in PowerPoint Presentation:

Life Insurance evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides information on how the Liquid Resources evidence is used to view, create or edit Liquid Resource details (including savings and checking accounts). This evidence can also be used to record the Financial Institution details.

Section in PowerPoint Presentation:

Liquid Resources evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides information on the Living Arrangements Evidence. The Living Arrangement evidence documents the Residency Status (e.g., Permanent, Temporary) for the member’s living situation (e.g., Home, Group Home, Shelter, etc.). These details for the household member(s) are found on a Non-MAGI Application and Income Support case. This Job Aid covers how to create, edit, and end date Living Arrangement evidence.

Section in PowerPoint Presentation:

Living Arrangements evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid discusses the living expenses that are incurred by a household (such as food or clothing) as well as the payment made by or on behalf of the household member(s) for living expenses incurred by the household.

When to Use

This job aid provides steps to add Loan evidence when a member is the owner/holder of a loan/promissory note.

Policy Chapters 301 & 302 - See Sections:

MPPM 301.05 - "What is Not Income?"

MPPM 302.12 - "Loans, Promissory Notes and Property Agreements"

To download these chapters, click the left image for Chapter 301 and the right image for Chapter 302. Make sure your browser's Pop-Up Blocker is not running.

Section in PowerPoint Presentation:

Loan evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

The job aid provides instructions on how to login and logout of Cúram.

When to Use

This job aid contains a description of all of the Long Term Care allowances used in the Cost of Care calculation. It contains key evidences and pieces of information for each Long Term Care allowance.

When to Use

This job aid describes how to view the Cost of Care records and Vendor Payment records for a Long Term Care Income Support Case.

When to Use

This job aid describes the steps for processing a community spouse (that has an institutional spouse) when the community spouse has requested Long Term Care.

When to Use

This presentation describes the key evidences used to trigger a Long Term Care application in Curam.

When to Use

This job aid describes the steps for processing a PCAT 80 beneficiary who has requested LTC or OSS coverage.

When to Use

This document contains some follow-up questions from LTC training.

When to Use

This presentation describes the key evidences and pieces of information for triggering the Health Insurance Premium Allowance in the Cost of Care calculation on a Long Term Care application.

When to Use

Describes how homestead information is entered in Cúram and displays on the eligibility decision screen.

When to Use

This job aid describes the steps for processing a an applicant or beneficiary who is requesting MAO-GH Long Term Care coverage.

When to Use

This job aid describes key evidences, information, and steps for viewing Ineligibility Periods, Sanction Recommendations, applying the Sanction, requesting a waiver for Undue Hardship, and approving/denying a Undue Hardship waiver request.

When to Use

This job aid describes the steps for entering the Level of Care evidence for Long Term Care applications.

When to Use

This job aid describes the fields in the Non MAGI Manual Eligibility evidence and LTC/OSS Details evidence used when entering Long Term Care Manual Eligibility applications.

When to Use

This job aid describes the steps for entering the Medical Institution evidence for Long Term Care applications.

When to Use

This presentation describes the various Long Term Care Notices and triggers for the Long Term Care Notices.

When to Use

This job aid describes the steps for entering the LTC OSS Service Request evidence for Long Term Care applications.

When to Use

This presentation describes all of the tabs, sub-tabs, and clusters displayed on the Eligibility Screens for a Long Term Care program.

When to Use

This job aid describes the steps for entering the Resource Transfer evidence and Transfer to Individual evidence for Long Term Care applications with Resource Transfers.

When to Use

This presentation describes the key Tasks and Work Queues used in Long Term Care.

When to Use

This job aid describes the steps for processing a an applicant or beneficiary who is requesting HCBS/Waiver Services Long Term Care coverage.

When to Use

This presentation describes how to close a Long Term Care Income Support Case when the institutional spouse does not transfer the Spousal Share within the transfer period.

When to Use

This job aid provides instructions for the process of manually converting a Non-MAGI recipient's coverage from MEDS to Cúram.

When to Use

This desk reference provides a table of the different PCATs and Product Delivery Cases (PDCs) that are present in Cúram for both Release 5.0.0 and Release 5.1.0.

When to Use

This presentation describes the key evidences and information for processing a beneficiary who is receiving non Long Term Care Medicaid coverage but is requesting Long Term Care coverage.

When to Use

This job aid provides steps to view, create or edit the Medical Expense details. This evidence can also be used to record the Medical Service Provider details.

Section in PowerPoint Presentation:

Medical Expense evidence is covered in the Expense section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides information to help view, create or edit Medical Insurance details. Medical Insurance can be found in the Resources section of the Evidence Dashboard.

When to Use

This desk reference provides a list of terms used in MEDS and the comparable terms used in Cúram.

When to Use

This job aid provides instructions for editing names and adding an alternate name.

When to Use

This presentation describes how to set-up an Income (Miller) Trust for Long Term Care.

When to Use

This presentation describes the key questions on the Non-MAGI Application wizard that will trigger a Long Term Care application.

When to Use

This job aid provides instructions on how to view the Waiver Program Indicator on non Long Term Care programs.

When to Use

This job aid provides steps on how to perform Application actions such as withdraw, reopen, decline, reactivate a PDC, set ready for determination, and authorize a Non-MAGI Application.

This PowerPoint presentation called "Other Application Scenarios and Application Actions" provides context related to actions that can be done during the authorization process, or after an Application has been submitted.

When to Use

This PowerPoint presentation provides a high-level summary of the Non-MAGI Application process.

When to Use

This job aid provides instructions on adding/editing Non-MAGI Manual Eligibility Evidence. It also explains how and when to use Non-MAGI Manual Eligibility.

Section in PowerPoint Presentation:

Non-MAGI Manual Eligibility evidence is covered in the Household section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid describes the steps for processing a an applicant or beneficiary who is requesting Nursing Home Long Term Care coverage.

When to Use

This job aid discusses the various External Data Sources, also called Interfaces, that are called during an application submission, an additon of a household member, or an Annual Case Review. It also discusses the various Outstanding Verifications that are automaticallt resolved by the Interfaces when called to make the verification. The user can also make a manual request at any time.

When to Use

This job aid walks the user through the entire approval process for an individual requesting OSS services.

Policy Chapter 403 - See Sections:

MPPM 403.02 "Categorical Eligibility"

MPPM 403.03 "Non-Financial Criteria"

MPPM 403.04 "Criteria Specific to OSS"

MPPM 403.09 "Continued Eligibility"

MPPM 403.09.01 "Continued Eligibility - Changes"

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This presentation describes the Ownership evidence and how ownership impacts Long Term Care determinations.

When to Use

This job aid provides steps to create and edit Paid Employment evidence as well as the secondary Earned Income evidence, which is created when the applicant indicates any household member earns income based on the employment.

Section in PowerPoint Presentation:

Paid Employment evidence is covered in the Income section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This presentation describes key evidences and information for viewing Ineligibility Periods, Sanction Recommendations, applying the Sanction, requesting a waiver for Undue Hardship, and approving/denying a Undue Hardship waiver request.

When to Use

This desk reference describes the anatomy/layout of the Person Page screen, including the Context Panel, Home Tab, Eligibility Tab, Evidence Tab, Care and Protection Tab, Participant Details Tab, Client Contact Tab, Administration Tab, Interface Data Tab, Universal Account Tab, Individual Eligibility Tab, and OnBase Reference Number Tab. This job aid does not provide any steps, only a description of information found on the Person Page screen.

When to Use

This presentation describes the key evidences and pieces of information for triggering the Personal Needs Allowance in the Cost of Care calculation on a Long Term Care application.

When to Use

This job aid provides steps to create and edit phone number contact information.

When to Use

This job aid provides information on when and how to add Pregnancy Evidence to a Non-MAGI Aplication or Income Support Case.

When to Use

This job aid provides instructions on denying applicants found to be ineligible for all programs which they applied for.

When to Use

This job aid provides instructions for processing individuals that are currently incarcerated. This includes the process for new applications for incarcerted individuals as well as updating evidence when an individual becomes incarcerated.

When to Use

This job aid covers the process to follow when a Non-MAGI application cannot be submitted because the applicant did not provide responses to certain important questions, which are required for Cúram to make the correct eligibility decision. Details include how to save, but not submit, the application, and how to run the Unable to Complete Application Script.

Section in PowerPoint Presentation:

This information is covered in the Incomplete Application Submission topic within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides information to help process Incoming Evidence appearing on the Evidence tab of the Person Page, Application, or Income Support Case.

When to Use

This job aid covers the process when a primary applicant or other household members that requested healthcare coverage decide later to withdraw their request or vice versa. This job aid includes scenarios for one or multiple members after Application submission, but before authorization, and scenarios for after the Application is “Disposed”.

Section in PowerPoint Presentation:

This information is covered in the Incomplete Application Submission topic within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

The “Primary Contact” is the person who receives all communications regarding the application or case. This job aid covers how to change the Primary Contact. Additionally, coverage includes how to create the Applicant County evidence and how to change the Household Member evidence.

Section in PowerPoint Presentation:

This information is covered in the Incomplete Application Submission topic within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid covers Product Delivery Cases (PDCs), which define what benefit level and category each member receives. A PDC is used to drill-down to the determination results and Product Delivery screen, where detailed information and calculations of the eligibility decision may be viewed. Other PDC actions include how to edit a Certification Period and how to Reassess, Close, and Reactivate a PDC.

When to Use

This desk reference describes the anatomy/layout of the Product Delivery Case (PDC) screen, including the Context Panel, Home Tab, Determinations Tab, Certifications Tab, Appeals Tab, Case Details Tab, and Administration Tab. This job aid does not provide any steps, only a description of information found on the PDC screen.

When to Use

This job aid provides steps to view, create or edit non-vehicle Property details, as well as the secondary ownership evidence, which is used to indicate the percentage owned.

Section in PowerPoint Presentation:

Property evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This content provides details on about the April 2022 changes to the QMB program and the addition of the SLMB Plus program.

When to Use

This presentation describes the key evidences and pieces of information for entering Property evidences for Long Term Care applications.

When to Use

This job aid provides instructions on when a person should be registered in Cúram, as well as the steps on how to register a person.

Section in PowerPoint Presentation:

The Register a Person information is located in the "Person Search and Register a Person" topic in the PowerPoint.

To open the presentation, click this image.

When to Use

This job aid covers how to remove a household member in Cúram, when a primary applicant or other household member is no longer part of the established household composition.

When to Use

This job aid is used to show the steps on how to request a new Medicaid card to replace one that has been lost or damaged, and includes details about when a new card can be ordered.

When to Use

This job aid provides instructions for resolving the prevention of Non-MAGI benefit authorization caused by an individual having existing benefits. The instructions explain how to create Benefit evidence of the “SC Medicaid” type to resolve the potential overlaps.

Section in PowerPoint Presentation:

This information is discussed in this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides instructions on how to identify and resolve a prospect person page on an Income Support Application. Instructions include the process for registering a prospect and using the Match Client function.

When to Use

This job aid provides instructions on how to identify and resolve an issue when an individual's employer is unknown and the income displays $0 amount on an Income Support Application.

When to Use

This presentation describes the key evidences and pieces of information for entering Resource and Income evidences for Long Term Care applications.

When to Use

This presentation describes the key evidences and information for entering the Resource Transfer evidence and Transfer to Individual evidence for Long Term Care applications with Resource Transfers.

When to Use

Within the Evidence Dashboard, Cúram has 11 primary Resource evidences that are used in Release 5.0.0 This desk reference provides a table with a list of types available for each drop-down menu for these primary Resources evidences.

When to Use

This Job Aid outlines how to adjust the Ineligibility Period when a previous LTC applicant with an invalid Resource Transfer re-applies for LTC with additional sanctionable resource transfer.

When to Use

When to Use

This desk reference provides a diagram of the process flow of using the Cúram Reference Number in OnBase. The job aid provides the steps for the process.

When to Use

This job aid provides steps on searching for a case, person, or Application in Cúram.

When to Use

This job aid provides steps on how to create and edit Self-Employment evidence, along with the secondary Gross Receipt evidence, which is created when the applicant indicates any household member earns income from the Self Employment.

Section in PowerPoint Presentation:

Self Employment evidence is covered in the Income section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid rovides steps to Initiate the Completed Service Manager Ticket action for Cúram Tasks

When to Use

This Job Aid provides steps on adding or editing State Retirement income and viewing the External System State Retirement details returned from the request.

When to Use

This job aid describes the key evidences and pieces of information for triggering the Spousal Cooperation evidence in a Long Term Care application when the spouse is NOT cooperating.

When to Use

This job aid describes how to view the spousal impoverishment determination for a Long Term Care application.

When to Use

This job aid provides steps on how to view or edit details of the applicant's education if they were enrolled as a student at the time of application, or to create details if they report enrollment as a student.

When to Use

This job aid provides steps on how to .

Policy Chapter 305

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This job aid provides steps to view, create or edit Trust information. This evidence can also be used to record Grantor information. Please note that Trusts must be reviewed by the State Office to advise eligibility specialists how to treat the Trust in the Applicant's Budget.

Section in PowerPoint Presentation:

Trust evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides instructions on how to add/edit unearned income evidence. Additionally, the document contains an appendix that lists every type of unearned income.

Policy Chapters 301 & 401 - See Sections:

MPPM 301.08 - "Unearned Income" & MPPM 301.09 - "Sources and Treatment of Unearned Income"

MPPM 401.08 - "Unearned Income" & MPPM 401.09 - "Sources and Treatment of Unearned Income"

To download these chapters, click the left image for Chapter 301 and the right image for Chapter 401. Make sure your browser's Pop-Up Blocker is not running.

Section in PowerPoint Presentation:

Unearned Income evidence is covered in the Income section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

This job aid provides details on adding Unearned Rental Income Expenses for a rental property owned by a household member.

Policy Chapters 301 & Program Operations Manual System (POMS) - See Sections:

MPPM 301.09.15 - "Rental Income"

POMS SI 00830.505 - "Rental Income"

To download/view these chapters, click the left image for Chapter 301 and the right image for POMS. Make sure your browser's Pop-Up Blocker is not running.

When to Use

This job aid is used to navigate the Cúram functionality to view or validate the Medicaid Identification Number for a member.

When to Use

This job aid provides information on how to add Vehicle evidence during the Non-MAGI Application process and how to create and edit Vehicle and Ownership evidence after the Application is submitted.

Policy Chapters 302 & 402 - See Sections:

MPPM 302.16 - "Automobiles"

MPPM 402.17.01 - "Automobiles"

To download these chapters, click the left image for Chapter 302 and the right image for Chapter 402. Make sure your browser's Pop-Up Blocker is not running.

Section in PowerPoint Presentation:

Vehicle evidence is covered in the Resources section within this PowerPoint presentation.

To open the presentation, click this image.

When to Use

For CGIS, Cúram automatically sends a call to the external SAVE program via the Federal HUB. This begins the process of verifying lawful presence for the applicant(s) who attested to either being a “US Non-Citizen National” or “Other” to the citizenship question in the Non-MAGI Application Wizard. This job aid and PowerPoint provide information on the process.
Note: Even though this process is automated, there are times when the automated process will pause, causing the user to intervene and manually take action to resolve the issue. In most circumstances the “user” will be someone from the SCDHHS Escalation Team.

When to Use

This job aid provides steps on how to add proof for Outstanding Verfications, as well as how to apply changes.

When to Use

This job aid provides steps to view, create or edit Veteran details of the applicant or anyone in their household.

When to Use

In Cúram, WD eligibility is the result of eligibility failing all other programs in the hierarchy (e.g., ABD) prior to the WD program, if all Working Disabled eligibility requirements are met. The job aid and PPT provide information on the eligibility requirements and how WD is determined.

Policy Chapter 307

To download the chapter, click this image. Make sure your browser's Pop-Up Blocker is not running.